Returns & Exchanges
At Parfemi, we want you to be completely satisfied with your signature scent. If your purchase isn't quite right, we offer a 30-day return policy for unopened and unused fragrance products.
Initiate Your Request
Contact our support team with your order number and reason for return to receive a pre-paid shipping label and return authorization.
Secure the Product
Ensure the perfume bottle is in its original, cellophane-wrapped packaging and securely packed in the original shipping box to prevent breakage.
Ship It Back
Affix the provided return label to your package and drop it off at any authorized courier location within 7 days of receiving your authorization.
Receive Your Refund
Once our quality control team inspects the item to confirm it is unused, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing